Ipod 5th Gen is stuck on the apple logo with the loading bar not moving

Question

Level 1

11 points

Ipod 5th Gen is stuck on the apple logo with the loading bar not moving

So I recently decided to restore my iPod 5th gen to factory settings, because I plan on selling it to a friend. When I chose the option to erase all data and reset settings, the iPod turned off, and then came to the black background with the apple logo in the middle. After watching it turn on and off, and not do anything for at least an hour, I searched for answers on the forum. I found that I should reset my iPod by holding the center button and the top right button at the same time for at least ten seconds, or until the device shuts off and then the apple logo is visible again. After I did this, once again, the black background with the apple logo popped up, this time with a loading bar beneath it. After an hour or two of checking on the progress bar, I noticed that it had not made any progress whatsoever. It had not moved an inch since I first started it. What do I do?

iPod touch (5th generation), iOS 8.1.1

Posted on Jan 8, 2015 6:05 PM

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Answer 1

Philly_Phan

Level 7

20,737 points

Jan 8, 2015 7:15 PM in response to Rychus

Please tell me that it has NEVER been jailbroke. If that's the case, keep reading.

If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

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Answer 2

lllaass

Level 10

210,519 points

Jan 9, 2015 2:07 AM in response to Rychus

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 3

Rychus Author

Level 1

11 points

Jan 9, 2015 8:30 AM in response to Philly_Phan

I think I may have made the situation worse. I was impatient, so I decided to try plugging it into my laptop and seeing what I could do from there. I noticed that a new option that I had not seen was there, and it said that I could start my iPod as a new iPod. I clicked on that, and chose done. Now, instead of the loading bar working as I suspected, it turned off, and then an infinite loading wheel appears. When I plug my iPod into my computer now, it is not discoverable.

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Answer 4

Rychus Author

Level 1

11 points

Jan 12, 2015 8:30 AM in response to Rychus

Okay, I solved my problem by going into recovery mode whilst connected to a computer, and then restored my iPod. This fixed everything, and my iPod is working completely fine.

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Answer 5

Oct 2, 2016 12:31 PM in response to Rychus

Mine has white startup screen with black apple logo with the loading bar was not moving either @rychus

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Answer 6

lllaass

Level 10

210,519 points

Oct 2, 2016 12:34 PM in response to Arringtastic92

Try:

- Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT203435

- iOS: Not responding or does not turn on

https://support.apple.com/en-us/HT201412

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

how do you make a genius bar appointment? | Apple Support Communities

Apple Retail Store - Genius Bar

https://www.apple.com/retail/geniusbar/

Reply